Quote of the Week:
Parliamentary Ombudsman's report Equitable Life: A decade of regulatory failure
“Dear Member,
The Parliamentary Ombudsman recently published her report into the failure of the regulation of Equitable Life. We felt it important to let you know our views.
The report
The Parliamentary Ombudsman investigated the actions of the regulators of Equitable Life (including the Government Actuary's Department) during the 1990s. She summed up her conclusions in the title of her report - "Equitable Life: a decade of regulatory failure".
Her central recommendation is that the Government should set up and fund a compensation scheme with the aim of putting "people who have suffered a relative loss back into the position that they would have been in had maladministration not occurred."
She does not make this far-reaching recommendation lightly. She recognises that payment of compensation must come at the expense of the Government which will always have priorities for the use of tax-payers' funds. She has spent 4 years investigating and compiling her report including a careful consideration of the responses of the regulators to drafts of the report during the process. Yet, she has unequivocally recommended the establishment of a compensation scheme.
You can read the report for yourself on the Parliamentary Ombudsman's website www.ombudsman.org.uk
What next?
The Parliamentary Ombudsman has made her recommendations to Parliament. It is up to the Government whether to accept and act on those recommendations. However, she has also invited Parliament to debate her report.
Our response
The Society fully accepts the Parliamentary Ombudsman's report. The depth and rigour she has applied (it runs to over 2,800 pages) and the degree of maladministration she has revealed (10 separate counts stretching over a decade) makes her recommendations reasonable and proportionate in our view.
We shall be lobbying MPs in all the major parties to support the speedy implementation of the Parliamentary Ombudsman's recommendations. You can also help by contacting your MP.
ACTION
As Parliament is likely to debate the issue, we believe that it is important for MPs to understand the views of their constituents. We, therefore, recommend that you write to your MP and let him or her know of your interest in the issue. MPs of all parties are always strongly influenced by the views of their electorate. If you do not know how to contact your MP, you can find out on the internet by entering your postcode at www.theyworkforyou.com. Alternatively, you can telephone the House of Commons Information Office on 020 7219 4272. They will tell you who your MP is and give you the address to write to.
Conclusion
We believe that if many policyholders write forcefully to their MPs the prospects for securing Government compensation will be improved. We also believe that it may speed up the process.
You need to be aware that the Ombudsman has not concluded that all policyholders have suffered a financial loss. However, she does believe that in many cases "a loss has been sustained, relative to what would have transpired had those individuals saved or invested with a comparable with-profits fund." It is intended that the detailed rules will be determined by an independent compensation scheme.
If you have any questions relating to this letter please call 0800 408 0097 (or 00800 1020 1040 if calling from outside the UK).
Yours sincerely. Vanni Treves and Charles Thomson”
Mail on Sunday, Jeff Prestridge, 10th August, 2008
For example letters from EMAG members to their MPs click here.
See also, Paul Braithwaite’s article in The Daily Telegraph Click here to view previous quotes
Latest Additions
20/08/2008 - Don’t accept platitudes from MPs Many EMAG members are feeding back to us copies our their MP’s responses - and pretty pathetic they are. Most are “cookie cutters”, reproducing the party line. Labour ones say “It’s complicated” and we’ll have to wait (more waiting!) until the autumn. The Tories make a welcome commitment to paying up but go on to make inaccurate implications about what Ann Abraham has written, which may be the precursor to Tories short-changing the victims if we let them. EMAG is urging policyholders to engage with their MPs by writing back and saying the generalised answer isn’t good enough: that you’re seeking a personal commitment from the MP to support their own Ombudsman and that this is a vote-influencing issue. 20/08/2008 - Letters to Equitable members EMAG welcomes the letter being sent out by the Equitable’s board to members, with the same message as that posted – with much greater detailed content - by EMAG to 200,000 policyholders two weeks earlier, read the letter from Equitable's Board here (pdf).
See Vanni Treves letter. 22/07/2008 - EMAG’s submission to PO 2 (including redress) EMAG was the primary supplier of evidence to the PO’s Report. The EMAG board’s confidential reading committee received the draft report on 23rd February. In the 10 following weeks, EMAG digested the draft and commissioned expert professional opinions from a QC, a leading actuary (Steve Dixon) and commissioned our accountantants, Burgess Hodgson, to make a formal EMAG response. Several of the suggestions were adopted.
The EMAG section of redress, quantification and how compensation should be administered is reproduced in full in the PO’s final report and is its only reference to the prospective scale of compensation.
If you read only one document, EMAG suggests it be this one.
Read EMAG's press release. 22/07/2008 - Equitable Life WAS unique An oft repeated put-down used against the Equitable sufferers has been that ALL lifcos were over-bonusing and were over-exposed in equities, leading to big decreases in policy values after 2002 (a period outwith the remit of the PO’s report).
However, the others had shareholders or huge multi-billion pound orphan estates to fall back on and none had Equitable’s concentration on pensions or huge known-by-the-regulators exposure to GARs. Finally, unlike Equitable, none ran a negative “smoothing kitty” throughout the 1990s.
IF they were all the same, where then are the thousands of complaints against those other companies? Only Equitable has been subject to no less that THIRTEEN REPORTS since 2001. But this new thorough one from the PO is the very first to have Parliament’s authority to address blame and recommended compensation. See the list of Equitable Life Reports. 22/07/2008 - Parliamentary Ombudsman’s report: “Equitable Life, a decade of regulatory failure” PO press release at: http://www.ombudsman.org.uk/news/press_releases/pr2008_07el.html
The PO's summary 48 pages to download.
Click here to download PDFs of whole report. 22/07/2008 - The fantastic press coverage The coverage by the quality papers has been exceptional:
See The Daily Telegraph's
The Financial Times coverage was exceptional.
But many other excellent and supportive articles in every serious newspaper
Some correct anticipation in advance of publication. See some of the headlines.
However, the backlash on nay-sayers against the public purse per The Treasury’s spin is already present. 27/06/2008 - EMAG goes regional! EMAG is setting up a network of regional action groups in anticipation that the Parliamentary Ombudsman may recommend compensation when her report is finally published in mid-July.
Click below to visit the new website and see how to join the campaign in your area. Even if you are already an EMAG member, logging your details on your regional site will enable you to keep in touch with action in your area or perhaps to join the regional team to help promote the campaign.
www.emagregional.org.uk
Read more.
See EMAG’s press release announcement of regional groups. 02/06/2008 - The FSA and its AGM On 29th May Lord Adair Turner was confirmed to be the new chairman of the FSA from September, replace Sir Callum McCarthy after five dismal years under his stewardship. The apppointment is welcomed by EMAG.
Read about Adair Turner’s task in this in-depth article in the Sunday Telegraph, by Katerine Griffiths.
Sir Callum will have the unenviable task of chairing the eigth annual public meeting of the FSA at the Q E 2 Conference Centre in Westminster on the morning of Thursday 24th July. Do try to attend. Find out how to register here.
Hopefully, Callum McCarthy will be held to account for the Northern Wreck AND the Equitable, post the publication of PO 2 one week earlier. 02/06/2008 - PO date confirmed All MPs returned on 2nd June from their break to a letter from Ann Abraham, in which she confirms her report will be laid before the Houses of Parliament in the week commencing 14th July – just a few days before MPs long summer recess which starts on 22nd July. Read her letter. 28/05/2008 - Vanni and Lizzie The Guardian printed an extensive hagiography on the Society’s chairman, Vanni Treves, on 9th May. Read about his charitable works.
It was heartening to observe that tireless campaigner for Equitable, Liz Kwantes, was honoured with an MBE by the Prince of Wales on May 16th at Buckingham Palace. See http://www.equitablelifemembers.org.uk/ 28/05/2008 - Equitable for sale, blah blah Predictably, a few days before the ELAS AGM, a raft of newspapers published the oft-repeated leaked story that maybe, just maybe, the Pru might buy the remaining £6.6bn WP fund. We have heard all about the prospective sale, the data room of info and the excitement of interest ad nauseum. The likelihood is that no bidder will proceed until PO 2 is in the public domain for fear of a possible new wave of litigation. So it’s unlikely that the Society will be sold in 2008. 28/05/2008 - Equitable’s AGM, 19th May Held with all the usual razmataz in Westminster, with big screen, staging, autocue and computer logging of questions with roving mikes and a cast of probably two dozen, with the senior litigation partner at solicitors Lovells, Neil Fagan, present - why? And for what? Why are there eight non-execs? What do they do? The total number of member attendees was 70 – less than EMAG has ever had to any of our seven AGMs, without any of the gubbins. Equitable’s should have been in a village hall in Birmingham.
There are about 400,000 people with an ongoing interest in the £6.8bn with-profits fund. Of the 180,000 remaining voting members, approximately 16,000 bothered to vote. About 12% of these voted against the board’s remuneration package. Read the text of the chairman and managing director’s speeches at the AGM.
The Mail on Sunday’s financial editor certainly has a long knife out for MD Charles Thomson’s £1m remuneration. See his articles on May 11th.
And, after the event, pointing out the substantial votes against the board’s remuneration motion. 28/05/2008 - TreasCom grilled the FSA, 6th May EMAG’s Paul Braithwaite attended the two hour session and observed that Hector Sants acquitted himself well. The most incisive MP was judged to be Labour’s Andy Love who asked such valid questions as:
Q 108: “Mr Sants, is the FSA independent enough from its contributing member firms to be able to deal with this problem adequately?”
Q 118: “One final question if I can, Chairman. Mr Sants, you said earlier on, and I agree very strongly with it, that your role is to look after the consumer. Is it the success of the SEC in the United States that there is a perception there that the authorities look after the little guy against what is happening in some of our city institutions, and should not the FSA be concentrating more on looking after the little guy in order that we achieve more success in this area?”
Find out the answers at the transcipt (towards the end). 03/04/2008 - ELAS 2007 figures On 27th March, Equitable Life published its preliminary 2007 financial report. It was much the same story as before. A nominal amount invested equities. The with-profits fund in now down to £6.6bn (run down from £26bn in 2000). The bonus, non-guaranteed, remains the same at 5%.
Perhaps the most interesting para was this one:
“During 2008 we have been notified of 78 legal claims lodged in various regional courts in Germany. We will examine these claims in due course and consider them on their individual merits. As usual, we will resist any attempts by policyholders to obtain an unfair advantage at the expense of all other with-profits policyholders.“
The news was that there was no news. Trailed many times and oft that the remainder would be sold off (and that there’s a queue of bidders) has evaporated into the ether. It’s STILL all for sale. Did not Vanni and Charles promise in November 2006, when they were covered in opprobrium over their disastrous £50m waste on failed litigation, that there was no point in demanding that they go because they’d be gone by the end of 2007? See more deja-vu reporting of the recycled story. 03/04/2008 - The FSA report on itself Surprisingly, the internal report by the FSA into supervision of the Northern Wreck, published on 26th March, was particularly self-critical. Download the 12-page executive summary and press release.
These were the four key failings identified in the supervision of the FSA:
- A lack of sufficient supervisory engagement with the firm, in particular the failure of the supervisory team to follow up rigorously with the management of the firm on the business model vulnerability arising from changing market conditions.
- A lack of adequate oversight and review by FSA line management of the quality, intensity and rigour of the firm's supervision.
- Inadequate specific resource directly supervising the firm.
- A lack of intensity by the FSA in ensuring that all available risk information was properly utilised to inform its supervisory actions.
It must be enormously helpful to EMAG’s cause of claimed maladministration by the FSA to be able to demonstrate that, six years after the Equitable’s problems became public, the FSA continued to fail investors in such chronic fashion. The FSA simply won’t be able to say that “lessons had been learned”. Hopefully, PO 2 will highlight the parallels between Equitable Life regulation and Northern Rock. See just some of the press coverage.
Click here to visit the news archive
|
Stop Press
29/07/2008 - Content for a letter to your MP Many EMAG members have asked for a template letter to send to their MP. EMAG advises against “cookie cutter” letters which are treated with less attention that personalises heartfelt contents. However short your letter (or email), do ask your MP to read the PO’s report and to support her recommendation for a compensation fund to be set up under an independent tribunal. And, if you live in a Labour seat, the majority of which are now marginals, please write to the Tory opposition candidate too.
To provide seed for thought and inspiration EMAG has collected a dozen examples.
Please feel free to email copies of your own for possible inclusion to: paulbraithwaite@gmail.com 29/07/2008 - The FSA’s AGM On 24th July EMAG directors Paul Braithwaite and Chris Carnaghan ambushed the board of the FSA and berrated outgoing chairman Callum McCarthy over Equitable. The limp answer from McCarthy was, at first, he couldn’t comment “for legal reasons”. Poppycock! Read the press coverage and the question asked. 29/07/2008 - Treasury apologist? John McFall, chairman of the Treasury select committee, has declined EMAG’s invite to follow up the PO’s report. Hes appear to be protecting the vulnerable Government from further opprobium on financial mis-management. Hiis only written commitment is to look again after the Treasury has responded in the autumn. He wrote back to EMAG that he: - “may then return to the issue, and in particular to the public finance aspect."
His committee is really the only checks and balances on the FSA. The last time TreasCom looked at Equitable's regulation was in 2001. 22/07/2008 - EQUI demands The EQUI report of 19th June 2007 has yet to receive any reply from the UK Government, which shows two-fingered contempt towards Brussels. The president of the Petitions Committee, Marcin Libicski, has invited Ann Abraham to present her Report in Brussels on October6th/7th
The chair of EQUI, Mairead McGuinness, has spoken up for European victims, pledging to press for action
22/07/2008 - PASC and TreasCom Dr Tony Wright, the admirable chair of the select committee on Public Administration (PASC), the body to which the PO reports, has announced he is to stand down at the next election due to serious health problems.
The PASC met Ann Abraham and her team on the morning the report became public. There will be a series of PASC meetings to review the Equitable report. The first will be with Ann Abraham, probably in w/c 13th October. It is to be hoped that Dr Wright, who is passionate about the constiturtional importance of the office of the PO will remain at the helm on this report and Parliament’s response, as he did so ably for the occupational pensioners.
Astonishingly, the chairman of the Treasury select committee is expressing doubts as to whether his committee will look at the PO’s report, arguing that it relates to a regime that was replaced more than six years ago. It seems a more likely explanation is that John McFall is protecting the Government from further financial embarrassment. Hopefully, the Tories on the Committee, in particular, Philip Dunne, can persuade him. 22/07/2008 - The Tories get off the fence Finally, on July 16th George Osborne saw political mileage in supporting Equitable’s victims and, for the first time, undertook to set up a payment sheme if the Government doesn’t. Here’s the exact wording:
"We Conservatives forced the government to allow the Parliamentary Ombudsman to investigate the regulation of Equitable Life and we welcome her report. The Ombudsman rightly highlights regulatory failings, including those between 1998 and 2001, when Gordon Brown and the Treasury had responsibility for this area. He cannot escape the blame for what happened on his watch.
We're glad that the report accepts the principle that there should be payments to those who lost out. The job now is to assess how much those payments should be and to whom they should be paid. We have to be straight with policyholders. As the Ombudsman makes clear, policyholders cannot expect to receive payments for the full losses suffered and any payment scheme must be consistent with sound public finances.
It is up to the government now to admit its responsibility, issue the apology that the Ombudsman demands and create the payment scheme. If it doesn’t, we will."? 22/07/2008 - Equitable for sale (yawn) Yet more non-stories that the Society’s remaining 270,000 members in the £6.5bn with-profits fund may be subject to bids from Swiss Re or Prudential.
Even on Charles Thomnson’s busiest of days, 16th July, he was apparently working on preparing "the data room".
22/07/2008 - Accountants Joint Disciplinary Scheme (JDS) rumbles on The hearings, held in camera last year, have still not led to a published report, expected sometime later this year. Theoretically, the auditors Ernst & Young could recive an eye-watering fine for failing to “qualify” the Equitable’s accounts for 1999 and 2000. E & Y were again represented by the very impressive silk, Mark Hapgood QC, who performed so well for them in Court 76 that they got off Scott-free there. The accountancy body and not the victims would be recipients of any fine. Another fine example of British professions and justice! 11/07/2008 - The chair of EQUI demands compensation Irish MEP Mairaid McGuinness is quoted in the Daily Telegraph 11th July demanding that Equitable Life sufferers must be compensated.
“The European Parliament will push for compensation to be paid to Equitable Life policyholders, regardless of any recommendations made by a new report slamming the Government for its role in the demise of the mutual insurer………………..
MEP Mairead McGuinness said:
"In any civilised society, or democracy, where the regulator has failed, people deserve to be compensated for the losses incurred. It has been appalling."…………
27/06/2008 - EMAG at the EU Parliament, again On Wed 25th June EMAG was invited to present to MEPs on the EU Petitions Committee an update on progress (or not!) in the UK. Read the EMAG speech, delivered by EMAG petitioner and director, Tom Lake. The Committee will be sending the EU President a letter updating him on the lack of response from the UK and detailing the EC’s progress on the 47 EQUI recommendations.
Afterwards, EMAG directors Paul Braithwaite, Tom Lake and Leslie Seymour had lunch with MEP Sharon Bowles, who is one of the drivers on framing the next generation of pan-European reguation known as Solvency 2.
03/04/2008 - No action at the ECJ An EMAG member enquired of rapporteur Diana Wallis MEP why the Commission hasn’t instigated proceedings in the European Courts of Justice: The reply was:
”The European Parliament does not have the power to take the UK government to the Court of Justice. The EC and EU Treaties make it a law-making body, not a law-enforcing body. The Commission is empowered to take Member States to court for not applying directives. However, the Commission's practice for the last fifty years has been to take them to court only when the violation is still continuing (as opposed to past).
The Commission claimed before the European Parliament that the violation was only in the past, and that therefore they were powerless.”
Diana Wallis had a letter published in The Independent pointing out that her EQUI report in June 2007 had many of the same findings as the recent FSA’s own.
09/02/2008 - Alistair Darling’s letter The EU President wrote a stern letter to Gordon Brown on 5th December asking for a response to the EQUI Report and the 47 recommendations contained therein.
Gordon Brown passed it to The Treasury and eventually the Chancellor, Alistair Darling, sent a reply letter with a face date of 11th January- though not available to MEPs on the Petitions Committee on January 23rd.
EMAG has seen this letter and its content is totally anodyne and unhelpful in the extreme. Unfortunately and unhelpfully, the Treasury has marked it "Confidential". How typical. EMAG has made a formal request to the EU Parliament to release the document but that needs the UK's consent. This Government doesn't know the meaning of the word "transparency".
09/02/2008 - Transcripts of the Petitions Committee EMAG has had the MEP speeches at the EU Parliament Petitions Committee hearing on EQUI on 23rd January transcribed. Read what MEPs Diana Wallis, Sir Robert Atkins, Mairead McGuinness and Michael Cashman had to say.
25/01/2008 - EU Petitions Committee revisits ELAS The Committee, which was the progenitor of the EQUI Temporary Committee of Inquiry, revisited the issue in the light of the UK authorities contemptuous failure to respond in seven months to the report. Paul Braithwaite of EMAG gave a short update, followed by responses from MEPs from several parties: Diana Wallis, Sir Robert Atkins, Mairead McGuinness and Michael Cashman. Please, DO take the time to read the text of EMAG/Paul Braithwaite’s presentation.
Perhaps the most suprising comment was in winding up the debate, loyalist Labour Petitions Committee deputy chairman (and personal pal of Gordon Brown), Michael Cashman MEP said this:
"I'm a member of the British Labour Party, I'm a member of the National Executive of the British Labour Party but I make the same demands of a Labour Government as I do of any other Government and that is why I support fully the fact that we should have an early meeting and seek this concrete proposal and agreement that the Parliamentary Ombudsman's recommendations will be implemented. That seems to be the fair and just resolution."
EMAG intends to publish verbatim transcripts of the MEPs and the Commissions speeches. See press coverage.
11/01/2008 - EU President’s letter to Gordon On 9th January the full text of the EU President’s letter to Gordon Brown (dated 5th December, 2007) became available. Read the letter.
Despite the stern words, Gordon Brown had not replied as on 9th January but he had passed it to The Treasury, who are quoted as saying: “….it was unable to say very much until the completion of the?parliamentary ombudsman's report” Not that The Treasury has said ANYTHING at all on the subject! Read the Guardian’s report.
Click here to visit the stop press archive
|