EMAG

The independent action group for current and ex Equitable Life policyholders, funded by contributions.

Equitable Members Action Group

Equitable Members Action Group Limited, a company limited by guarantee, number 5471535 registered in the UK

Search

Quote of the Week:

Parliamentary Ombudsman's report
Equitable Life: A decade of regulatory failure

“Dear Member,

The Parliamentary Ombudsman recently published her report into the failure of the regulation of Equitable Life. We felt it important to let you know our views.

The report

The Parliamentary Ombudsman investigated the actions of the regulators of Equitable Life (including the Government Actuary's Department) during the 1990s. She summed up her conclusions in the title of her report - "Equitable Life: a decade of regulatory failure".

Her central recommendation is that the Government should set up and fund a compensation scheme with the aim of putting "people who have suffered a relative loss back into the position that they would have been in had maladministration not occurred."

She does not make this far-reaching recommendation lightly. She recognises that payment of compensation must come at the expense of the Government which will always have priorities for the use of tax-payers' funds. She has spent 4 years investigating and compiling her report including a careful consideration of the responses of the regulators to drafts of the report during the process. Yet, she has unequivocally recommended the establishment of a compensation scheme.

You can read the report for yourself on the Parliamentary Ombudsman's website www.ombudsman.org.uk

What next?

The Parliamentary Ombudsman has made her recommendations to Parliament. It is up to the Government whether to accept and act on those recommendations. However, she has also invited Parliament to debate her report.

Our response

The Society fully accepts the Parliamentary Ombudsman's report. The depth and rigour she has applied (it runs to over 2,800 pages) and the degree of maladministration she has revealed (10 separate counts stretching over a decade) makes her recommendations reasonable and proportionate in our view.

We shall be lobbying MPs in all the major parties to support the speedy implementation of the Parliamentary Ombudsman's recommendations. You can also help by contacting your MP.

ACTION

As Parliament is likely to debate the issue, we believe that it is important for MPs to understand the views of their constituents. We, therefore, recommend that you write to your MP and let him or her know of your interest in the issue. MPs of all parties are always strongly influenced by the views of their electorate. If you do not know how to contact your MP, you can find out on the internet by entering your postcode at www.theyworkforyou.com. Alternatively, you can telephone the House of Commons Information Office on 020 7219 4272. They will tell you who your MP is and give you the address to write to.

Conclusion

We believe that if many policyholders write forcefully to their MPs the prospects for securing Government compensation will be improved. We also believe that it may speed up the process.

You need to be aware that the Ombudsman has not concluded that all policyholders have suffered a financial loss. However, she does believe that in many cases "a loss has been sustained, relative to what would have transpired had those individuals saved or invested with a comparable with-profits fund." It is intended that the detailed rules will be determined by an independent compensation scheme.

If you have any questions relating to this letter please call 0800 408 0097 (or 00800 1020 1040 if calling from outside the UK).

Yours sincerely.
Vanni Treves and Charles Thomson

Mail on Sunday, Jeff Prestridge, 10th August, 2008

For example letters from EMAG members to their MPs click here.

See also, Paul Braithwaite’s article in The Daily Telegraph

Latest Additions

  • 20/08/2008 - Don’t accept platitudes from MPs

    Many EMAG members are feeding back to us copies our their MP’s responses - and pretty pathetic they are. Most are “cookie cutters”, reproducing the party line. Labour ones say “It’s complicated” and we’ll have to wait (more waiting!) until the autumn. The Tories make a welcome commitment to paying up but go on to make inaccurate implications about what Ann Abraham has written, which may be the precursor to Tories short-changing the victims if we let them. EMAG is urging policyholders to engage with their MPs by writing back and saying the generalised answer isn’t good enough: that you’re seeking a personal commitment from the MP to support their own Ombudsman and that this is a vote-influencing issue.

  • 20/08/2008 - Letters to Equitable members

    EMAG welcomes the letter being sent out by the Equitable’s board to members, with the same message as that posted – with much greater detailed content - by EMAG to 200,000 policyholders two weeks earlier, read the letter from Equitable's Board here (pdf).
    See Vanni Treves letter.

  • 22/07/2008 - EMAG’s submission to PO 2 (including redress)

    EMAG was the primary supplier of evidence to the PO’s Report. The EMAG board’s confidential reading committee received the draft report on 23rd February. In the 10 following weeks, EMAG digested the draft and commissioned expert professional opinions from a QC, a leading actuary (Steve Dixon) and commissioned our accountantants, Burgess Hodgson, to make a formal EMAG response. Several of the suggestions were adopted.

    The EMAG section of redress, quantification and how compensation should be administered is reproduced in full in the PO’s final report and is its only reference to the prospective scale of compensation.

    If you read only one document, EMAG suggests it be this one.

    Read EMAG's press release.

  • 22/07/2008 - Equitable Life WAS unique

    An oft repeated put-down used against the Equitable sufferers has been that ALL lifcos were over-bonusing and were over-exposed in equities, leading to big decreases in policy values after 2002 (a period outwith the remit of the PO’s report).

    However, the others had shareholders or huge multi-billion pound orphan estates to fall back on and none had Equitable’s concentration on pensions or huge known-by-the-regulators exposure to GARs. Finally, unlike Equitable, none ran a negative “smoothing kitty” throughout the 1990s.

    IF they were all the same, where then are the thousands of complaints against those other companies? Only Equitable has been subject to no less that THIRTEEN REPORTS since 2001. But this new thorough one from the PO is the very first to have Parliament’s authority to address blame and recommended compensation. See the list of Equitable Life Reports.

  • 22/07/2008 - Parliamentary Ombudsman’s report: “Equitable Life, a decade of regulatory failure”

    PO press release at: http://www.ombudsman.org.uk/news/press_releases/pr2008_07el.html

    The PO's summary 48 pages to download.

    Click here to download PDFs of whole report.

  • 22/07/2008 - The fantastic press coverage

    The coverage by the quality papers has been exceptional:

    See The Daily Telegraph's

    The Financial Times coverage was exceptional.

    But many other excellent and supportive articles in every serious newspaper

    Some correct anticipation in advance of publication. See some of the headlines.

    However, the backlash on nay-sayers against the public purse per The Treasury’s spin is already present.

  • 27/06/2008 - EMAG goes regional!

    EMAG is setting up a network of regional action groups in anticipation that the Parliamentary Ombudsman may recommend compensation when her report is finally published in mid-July.

    Click below to visit the new website and see how to join the campaign in your area. Even if you are already an EMAG member, logging your details on your regional site will enable you to keep in touch with action in your area or perhaps to join the regional team to help promote the campaign.

    www.emagregional.org.uk

    Read more.

    See EMAG’s press release announcement of regional groups.

  • 02/06/2008 - The FSA and its AGM

    On 29th May Lord Adair Turner was confirmed to be the new chairman of the FSA from September, replace Sir Callum McCarthy after five dismal years under his stewardship. The apppointment is welcomed by EMAG.

    Read about Adair Turner’s task in this in-depth article in the Sunday Telegraph, by Katerine Griffiths.

    Sir Callum will have the unenviable task of chairing the eigth annual public meeting of the FSA at the Q E 2 Conference Centre in Westminster on the morning of Thursday 24th July. Do try to attend. Find out how to register here.
    Hopefully, Callum McCarthy will be held to account for the Northern Wreck AND the Equitable, post the publication of PO 2 one week earlier.

  • 02/06/2008 - PO date confirmed

    All MPs returned on 2nd June from their break to a letter from Ann Abraham, in which she confirms her report will be laid before the Houses of Parliament in the week commencing 14th July – just a few days before MPs long summer recess which starts on 22nd July. Read her letter.

  • 28/05/2008 - Vanni and Lizzie

    The Guardian printed an extensive hagiography on the Society’s chairman, Vanni Treves, on 9th May. Read about his charitable works.

    It was heartening to observe that tireless campaigner for Equitable, Liz Kwantes, was honoured with an MBE by the Prince of Wales on May 16th at Buckingham Palace. See http://www.equitablelifemembers.org.uk/

  • 28/05/2008 - Equitable for sale, blah blah

    Predictably, a few days before the ELAS AGM, a raft of newspapers published the oft-repeated leaked story that maybe, just maybe, the Pru might buy the remaining £6.6bn WP fund. We have heard all about the prospective sale, the data room of info and the excitement of interest ad nauseum. The likelihood is that no bidder will proceed until PO 2 is in the public domain for fear of a possible new wave of litigation. So it’s unlikely that the Society will be sold in 2008.

  • 28/05/2008 - Equitable’s AGM, 19th May

    Held with all the usual razmataz in Westminster, with big screen, staging, autocue and computer logging of questions with roving mikes and a cast of probably two dozen, with the senior litigation partner at solicitors Lovells, Neil Fagan, present - why? And for what? Why are there eight non-execs? What do they do? The total number of member attendees was 70 – less than EMAG has ever had to any of our seven AGMs, without any of the gubbins. Equitable’s should have been in a village hall in Birmingham.

    There are about 400,000 people with an ongoing interest in the £6.8bn with-profits fund. Of the 180,000 remaining voting members, approximately 16,000 bothered to vote. About 12% of these voted against the board’s remuneration package. Read the text of the chairman and managing director’s speeches at the AGM.

    The Mail on Sunday’s financial editor certainly has a long knife out for MD Charles Thomson’s £1m remuneration. See his articles on May 11th.

    And, after the event, pointing out the substantial votes against the board’s remuneration motion.

  • 28/05/2008 - TreasCom grilled the FSA, 6th May

    EMAG’s Paul Braithwaite attended the two hour session and observed that Hector Sants acquitted himself well. The most incisive MP was judged to be Labour’s Andy Love who asked such valid questions as:
    Q 108: “Mr Sants, is the FSA independent enough from its contributing member firms to be able to deal with this problem adequately?”

    Q 118: “One final question if I can, Chairman. Mr Sants, you said earlier on, and I agree very strongly with it, that your role is to look after the consumer. Is it the success of the SEC in the United States that there is a perception there that the authorities look after the little guy against what is happening in some of our city institutions, and should not the FSA be concentrating more on looking after the little guy in order that we achieve more success in this area?”

    Find out the answers at the transcipt (towards the end).

  • 03/04/2008 - ELAS 2007 figures

    On 27th March, Equitable Life published its preliminary 2007 financial report. It was much the same story as before. A nominal amount invested equities. The with-profits fund in now down to £6.6bn (run down from £26bn in 2000). The bonus, non-guaranteed, remains the same at 5%.

    Perhaps the most interesting para was this one:
    “During 2008 we have been notified of 78 legal claims lodged in various regional courts in Germany. We will examine these claims in due course and consider them on their individual merits. As usual, we will resist any attempts by policyholders to obtain an unfair advantage at the expense of all other with-profits policyholders.“

    The news was that there was no news. Trailed many times and oft that the remainder would be sold off (and that there’s a queue of bidders) has evaporated into the ether. It’s STILL all for sale. Did not Vanni and Charles promise in November 2006, when they were covered in opprobrium over their disastrous £50m waste on failed litigation, that there was no point in demanding that they go because they’d be gone by the end of 2007? See more deja-vu reporting of the recycled story.

  • 03/04/2008 - The FSA report on itself

    Surprisingly, the internal report by the FSA into supervision of the Northern Wreck, published on 26th March, was particularly self-critical. Download the 12-page executive summary and press release.

    These were the four key failings identified in the supervision of the FSA:

    1. A lack of sufficient supervisory engagement with the firm, in particular the failure of the supervisory team to follow up rigorously with the management of the firm on the business model vulnerability arising from changing market conditions.
    2. A lack of adequate oversight and review by FSA line management of the quality, intensity and rigour of the firm's supervision.
    3. Inadequate specific resource directly supervising the firm.
    4. A lack of intensity by the FSA in ensuring that all available risk information was properly utilised to inform its supervisory actions.

    It must be enormously helpful to EMAG’s cause of claimed maladministration by the FSA to be able to demonstrate that, six years after the Equitable’s problems became public, the FSA continued to fail investors in such chronic fashion. The FSA simply won’t be able to say that “lessons had been learned”. Hopefully, PO 2 will highlight the parallels between Equitable Life regulation and Northern Rock. See just some of the press coverage.

Click here to Join EMAG Today!

Stop Press